Exchange
WInk believes in customer satisfaction and will offer exchange for any items that are not completely satisfactory. Exchanges are available for 10 days from date of receipt of product. Goods must be returned in original packing and condition as received. WInk does not offer refunds or accept returns for custom products. Delivery costs will have to be born by the customer.

Payment
For International and Singapore customers, we accept all major credit cards through secured payment gateway eNets.

For Singapore customers, we also accept bank transfer.
For DBS/POSB customer, you may transfer to POSB Savings 003-32016-2
POSB Bank code: 7171
POSB Branch code: 081

For other banks customer, you may transfer to UOB Corporate 324-300-927-6
UOB Bank code 7375
UOB Branch code 012

Please cite your order number in the transfer.

For delivery in Singapore, we accept Cash on Delivery.

Cancellation of Orders
Once order is placed and confirmed, there will be no cancellations unless due to unavailability of goods. In this case, we will refund the amount paid.

Confirmation of Orders
An electronic confirmation will be sent via email within 24 hours of successful submission of the order. If item ordered is not available, a customer service rep will email or call you for further actions.

Feedback
We are constantly looking for ways to improve ourselves and all feedbacks are welcome.

Privacy
We care about your privacy and committed to safeguarding it. We will never sell your name or any other information to third party advertisers without your consent. We will only use the information collected to further our quest of providing better services for our customers.